Is it your task to develop product and service offers, find innovative solutions and show new perspectives? Then this is the right training for you! Design Thinking is an agile method process for understanding problems as a whole and developing innovative solutions from the perspective of the user to help further your company and customers. We will show you the six phases of the Design Thinking process using practical exercises and show you why “design thinking” should actually be called “design doing”. You will learn what makes developing different from real innovation and which conditions and prerequisites need to exist when designing your successful design thinking process. We will also give you handy hints about how to know who would be the perfect addition to your design thinking team.
Aim of the training: At the end of the course, you will know the six level Design Thinking process, the essential methods (persona, stakeholder map, customer journey map, value proposition canvas, 6 thinking hat methods etc.).
|The course takes place as an interactive training with a trainer. It contains accompanying eLearning, incl. group and individual exercises, live demonstrations and practical exercises.
|2 classroom training days, either in Nuremberg or at your company workplace. Also possible online.