A consumer is an individual person who concludes a legal transaction for a purpose which cannot be attributed to its commercial or independent professional occupation.

Cancellation Right

You have the right to cancel this contract without reason within fourteen days. The cancellation period is fourteen days, with effect from the day of completion of the contract. We (MID GmbH, Kressengartenstrasse 10, 90402 Nuremberg, telephone number: +49(0)911 968360, e-mail address: info@mid.de) require a clear declaration (e.g. a postal letter or e-mail) if you wish to exercise your right to cancellation of the contract.
If you so wish, you can use the attached cancellation form; this is, however, not mandatory. The timely dispatch of the cancellation before the end of the cancellation period is sufficient for compliance with the cancellation period.

Effect of Cancellation

If you cancel this contract, then we are obliged to return all payments already received from you, including delivery costs (excluding additional costs arising from a more expensive type of delivery request by you and not included within our standard delivery policy), immediately, but no later than fourteen days from the day your notice of cancellation of the contract was received. We shall use the same payment method which you originally selected for the transaction when refunding this money, unless explicitly agreed otherwise. Additional fees will not be incurred for return payment. If you requested that services should start during the cancellation period, then we require payment of a reasonable amount which corresponds to the amount of services received compared to the total volume of services as stated in the contract, starting from the time you informed us of your right to cancellation.

Premature Expiration of Cancellation Right

The right of cancellation expires prematurely once the agreed services have been performed

  • For contracts for the supply of services free of charge.
  • For contracts for the supply of remunerated services, insomuch as you expressly agreed on the supply of services being started before the expiration of cancellation right and you received a confirmation of said agreement and premature expiration of cancellation rights on a permanent data media.

Sample Cancellation Form

(Please fill out this form and return it to us if you wish to cancel your contract.)

Kressengartenstraße 10
90402 Nuremberg/Germany
E-mail adress: info@mid.de

I/we (*) hereby give notice that I/we (*) withdraw from the contract of sale
of the following services_________________________________
Ordered on (*)/received on (*)
Name of user(s)
Address of user(s)
Signature of user(s) (only required for paper copy)

(*) delete as applicable.